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Error "Need To Select An Event" When Trying to Open Old CMP Event Details from Switch Plan (Doc ID 2410895.1)

Last updated on JUNE 14, 2018

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.0.0 to 2.3.0.2.0 [Release 2.3]
Oracle Network Management for Utilities - DMS - Version 2.3.0.0.0 to 2.3.0.2.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

Error "Need to select an event" when trying to open old CMP event details from switch plan

A user was editing an old emergency switch plan (still active) which had a related CMP event that was completed back in February.
The user tried to open event details for this event from the switch plan (either by double click or by right-click menu option) and received the error dialog "Need to select an event".

You had the user navigate to work agenda, load the completed event and return to the switch plan where they were now able to load Event Details.

The system either needs to display a better error message.

ERROR
2018-06-07 11:02:22,111 [pool-3-thread-8] WARN com.splwg.oms.client.workagenda.AlarmsDataStore: Not found in cache.. reading frrom server: 800.27031281
2018-06-07 11:02:22,127 [pool-3-thread-8] WARN com.splwg.oms.client.workagenda.AlarmsDataStore: Not found on server either.

Cause

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