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Install Of CCB 2.6.0.1 Using Oracle Client 12.2.0.1, Missing Perl Module (Doc ID 2410934.1)

Last updated on AUGUST 05, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

**Disclaimer:** This KM article may include the following abbreviations:

OUAF/FW - Oracle Utilities Framework

 

The purpose of the Oracle Client, installed in the OUAF Application Server as a prerequisite, is only need for Perl execution and for the OUAF dbms scheduler schema installer. The minimum version certified is Oracle Client 12.1.0.x. If the customer installs the Oracle Client 12.2.0.x it gives the following error during installation and initialSetup steps: "Can't locate CGI.pm in @INC"

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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