JAR Issues and Java Error on Docfactory Startup in ODEE 12.6 (Doc ID 2411195.1)

Last updated on APRIL 04, 2021

Applies to:

Symptoms

On : 12.6 version, Enterprise Edition

PROBLEM DESCRIPTION:
------------

Documaker 12.6 is installed and all services are up except Docfactory. It throws the following error on startup and hangs.


ERROR
-----------------------

javax.xml.parsers.FactoryConfigurationError: Provider for class javax.xml.parsers.DocumentBuilderFactory cannot be created
  at javax.xml.parsers.FactoryFinder.findServiceProvider(FactoryFinder.java:311)
  at javax.xml.parsers.FactoryFinder.find(FactoryFinder.java:267)
  at javax.xml.parsers.DocumentBuilderFactory.newInstance(DocumentBuilderFactory.java:120)
  at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:772)
  at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:696)
  at oracle.documaker.util.Log4JConfigurator.configure(Log4JConfigurator.java:75)
  at oracle.documaker.processmonitor.ProcessMonitor.main(ProcessMonitor.java:568)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:498)
  at oracle.documaker.process.Startup.main(Startup.java:211)
Caused by: java.lang.RuntimeException: Provider for class javax.xml.parsers.DocumentBuilderFactory cannot be created
  at javax.xml.parsers.FactoryFinder.findServiceProvider(FactoryFinder.java:308)
  ... 11 more
Caused by: java.util.ServiceConfigurationError: javax.xml.parsers.DocumentBuilderFactory: Provider weblogic.xml.jaxp.RegistryDocumentBuilderFactory not found
  at java.util.ServiceLoader.fail(ServiceLoader.java:239)
  at java.util.ServiceLoader.access$300(ServiceLoader.java:185)
  at java.util.ServiceLoader$LazyIterator.nextService(ServiceLoader.java:372)
  at j



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Do a fresh install of ODEE 12.6.
2. Attempt to start the Docfactory service
3. It throws the error on startup and hangs.

Changes

Cause

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