Opening Hierarchy Filters in OFSAA 8 UI With IE 11 Sometimes Results in Spinning Hourglass Which Never Resolves

(Doc ID 2411602.1)

Last updated on JUNE 29, 2018

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.2 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Enterprise Performance Management (EPM)
Virtual Private Network (VPN)
Internet Explorer (IE)
User Interface (UI)
Dimension Hierarchy Maintenance (DHM)
Spin
Wait

Goal

Currently there is a timeout value defined in $CATALINA_HOME/webapps/ofsaa8/filters/script/detailPage.js which is currently set to 200ms.

The below code line appears several times in this file:

Can the timeout defined in mentioned JavaScript (JS) be increased to 2 seconds? The current value is too short, especially for some VPN connections.

If not, please let us know where in the OFSAA sources can this be changed, so that after a rebuild, the JS script would contain the changed value?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms