Discount Reactivation Failing On Backdating Error Before Offering Effective Date.
(Doc ID 2412284.1)
Last updated on JULY 06, 2022
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]Information in this document applies to any platform.
Symptoms
On : 7.5.0.0.0 version, Subscription Management
Offer reactivation(unsuspension) operations are failing after <patch 26747599> installation with following error.
Patch 26747599 which has fixed several issues related to operations with offers(mostly discounts).
ERROR:
It seems that the error is raised for opcode call PCM_OP_SUBSCRIPTION_SET_DISCOUNTINFO.
Currently the User is not able to reactivate offers for customers with suspended offers in specific cases.
The issue was replicated on environment with installed patch 26747599 as well as on environment without installed patch 26747599.
The issue occured only when patch 26747599 was in place.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |