Unable to Open Audit Log for a Case With More Than 300 Revisions
(Doc ID 2412729.1)
Last updated on JANUARY 07, 2025
Applies to:
Oracle Life Sciences Argus Safety - Version 8.1 to 8.2.1 [Release 8.1 to 8.2]Microsoft Windows (32-bit)
Microsoft Windows x64 (64-bit)
Symptoms
Unable to print the Audit Log of a case with more than 300 revisions.
The Audit Log details screen appears blank after a long time.
Steps to Repeat:
a. Log-in to Argus Safety
b. Go to Utilities -> Logs -> View Audit Log
c. Search with Case number which have more than 300 case revisions.
d. Under result section, select Action
e. Select all revisions and hit Print button.
b. Go to Utilities -> Logs -> View Audit Log
c. Search with Case number which have more than 300 case revisions.
d. Under result section, select Action
e. Select all revisions and hit Print button.
Also, the below scenario doesn't work -
1. Open case with over 300 revisions
2. Case Actions -> Case Revisions -> Revisions -> Revision History -> Blank screen for Details
2. Case Actions -> Case Revisions -> Revisions -> Revision History -> Blank screen for Details
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |