Tag Condition Information Disappears after DDService Restart but is Stored in the Database

(Doc ID 2412856.1)

Last updated on JUNE 19, 2018

Applies to:

Oracle Utilities Network Management System - Version 1.12.0.3 and later
Oracle Network Management for Utilities - DMS - Version 1.12.0.3 and later
Information in this document applies to any platform.

Goal

 

Customer noticed that the Tag.TEXT field disappeared a few days after the tag was created.

Testing shows the condition information was written into the database but not kept in DDSerivce memory.

1.  Created a new tag,

2.  Ran Action any.DDService dump conditions

3.  Review the DDService log to see the TEXT field was empty.  This indicates 'text' field was not configured in the condition_data table

 

Solution

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