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ODBC connection Couldn't Be Initialized (Doc ID 2413290.1)

Last updated on JUNE 29, 2018

Applies to:

Oracle Communications IP Service Activator - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Policy server is failing to start with the following messages is seen in the logs.

20180614-153647|0001|DBG4|<Package name="Assertion" enabled="true" config="logging:on,level:fast,action:abort">
20180614-153647|0001|DBG4|<Package name="Exception" enabled="true">
20180614-153647|0001|DBG4|Measurements<Enabled:0,Locking:1,Updates:0>
20180614-153647|0001|****|Initialising Assertion behaviour
...............|....|....| Logging: on
...............|....|....| Level: fast
...............|....|....| Action: Continue
20180614-153647|0001|INF2|Executing Policy Server
20180614-153647|0001|****|Oracle Communications IP Service Activator v7.3.4.4.0.270 component: master_server.server@tipsaapp2
...............|....|....|Copyright u00a9 1997, 2017, Oracle and/or its affiliates. All rights reserved.
20180614-153647|0001|INF2|Created Server Component object
20180614-153647|0001|INF2|CDbFactory database connection found
20180614-153647|0001|INF2|ParseConnection
20180614-153647|0001|INF1|OCI Error - OCI_SUCCESS_WITH_INFO
20180614-153647|0001|INF1|CDatabaseSA: OpenEx failed: OCI Error: wrong OCI command Native Code: 203
20180614-153647|0001|INF1|CLogSinkSA: Open database failed: Reason: OCI Error: wrong OCI command. Native Code: 203
20180614-153647|0001|INF1|CDatabaseSA: Rollback failed: ORA-24324: service handle not initialized
...............|....|....| Native Code: 24324
20180614-153647|0001|INF1|CDatabaseSA: Close failed: ORA-24324: service handle not initialized
...............|....|....| Native Code: 24324
20180614-153647|0001|INF2|Create CDbFactory failed: Unnamed exception
20180614-153647|0001|CRT0|OSLogger: Policy Server: Couldn't initialise the ODBC connection

Changes

 

Cause

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