Error Creating Mobile Worker Due To Missing Spatial Or Locator Database Component, ORA-00904: "SDO_GCDR"."GEOCODE": invalid identifier, In MWM/ORS v2.3

(Doc ID 2413557.1)

Last updated on JUNE 20, 2018

Applies to:

Oracle Real-Time Scheduler - Version 2.3.0.0.0 and later
Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Receiving an error when creating a new Mobile Worker.

Below are the errors received in ORS Production:

Screenshots show webpage errors:

Error 1: "The web server did not respond correctly. Press OK for more details."
Error 2: "HTTP: 500 Internal Server Error"

 

\spl_service.log


Submitting a direct SQL query to the database as outlined in 'MWM/ORS v2 Sample Geocode Query (Doc ID 1669078.1)' fails with a similar error stating, "ORA-00904: "SDO_GCDR"."GEOCODE": invalid identifier"

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms