My Oracle Support Banner

Error Creating Mobile Worker Due To Missing Spatial Or Locator Database Component, ORA-00904: "SDO_GCDR"."GEOCODE": invalid identifier, In MWM/ORS v2.3 (Doc ID 2413557.1)

Last updated on JUNE 24, 2021

Applies to:

Oracle Real-Time Scheduler - Version 2.3.0.0.0 and later
Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Receiving an error when creating a new Mobile Worker.

Below are the errors received in ORS Production:

Screenshots show webpage errors:

Error 1: "The web server did not respond correctly. Press OK for more details."
Error 2: "HTTP: 500 Internal Server Error"

 

\spl_service.log


Submitting a direct SQL query to the database as outlined in <Note 1669078.1>: 'MWM/ORS v2 Sample Geocode Query' fails with a similar error stating, "ORA-00904: "SDO_GCDR"."GEOCODE": invalid identifier"

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.