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ORA-600 Occurs When Connecting to Upgraded Oracle 12.2.0 Database (Doc ID 2414139.1)

Last updated on JUNE 21, 2018

Applies to:

Primavera Portfolio Management - Version 16.1.2.0 and later
Information in this document applies to any platform.

Symptoms

On OPPM: 16.1.2.0 version, General

When attempting to connect the OPPM Console to a newly upgraded Oracle RBMS 12c, the following error occurs.
(While connecting to an Oracle 11.2.0.4 instance works as designed.)

ERROR
-----------------------

Could not fetch formset
USERID: 1
DEADLOCK DETECTED: False

&ltException&gt
Oracle.DataAccess.Client.OracleException ORA-00600: internal error code, arguments: [qsmoGetSqlMgmtObjHintsByType:3], [], [], [], [], [], [], [], [], [], [], [] at Oracle.DataAccess.Client.OracleException.HandleErrorHelper(Int32 errCode, OracleConnection conn, IntPtr opsErrCtx, OpoSqlValCtx* pOpoSqlValCtx, Object src, String procedure, Boolean bCheck)
  at Oracle.DataAccess.Client.OracleException.HandleError(Int32 errCode, OracleConnection conn, String procedure, IntPtr opsErrCtx, OpoSqlValCtx* pOpoSqlValCtx, Object src, Boolean bCheck)
  at Oracle.DataAccess.Client.OracleCommand.ExecuteReader(Boolean requery, Boolean fillRequest, CommandBehavior behavior)
  at Oracle.DataAccess.Client.OracleDataAdapter.Fill(DataSet dataSet, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
  at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet)
  at ProSight.Portfolios.Infrastructure.Database.psCommand.fillDataTable(IDbDataAdapter da, DataSet ds, Int32 iTableIndex, String iTableName)
  at ProSight.Portfolios.Infrastructure.Database.psCommand.getDataTableAddToDataSet(DataSet iDataSet, String iNewTableName, Int32 iTableIndex)
  at ProSight.Portfolios.Infrastructure.Database.psCommand.getDataTable()
  at ProSight.Portfolios.Bus


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. With the OPPM Console, attempt to make a database connection

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, admins cannot connect to 12c Oracle databases.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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