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Error 'Error while trying to load messages: AUTHENTICATE failed' When Starting the Email Status Service (Doc ID 2414483.1)

Last updated on DECEMBER 03, 2019

Applies to:

Primavera P6 Team Member - Version 17.12.6.0 and later
Information in this document applies to any platform.

Symptoms

When starting the TM Email status service the following error is observed in the logs:

ERROR com.oracle.pgbu.teammember.messaging.dao.ImapMessageDao - Error while trying to load messages: AUTHENTICATE failed
javax.mail.AuthenticationFailedException: AUTHENTICATE failed

Changes

 

Cause

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