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Error 'Error while trying to load messages: AUTHENTICATE failed' When Starting the Email Status Service (Doc ID 2414483.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Team Member - Version and later
Information in this document applies to any platform.


When starting the TM Email status service the following error is observed in the logs:

ERROR - Error while trying to load messages: AUTHENTICATE failed
javax.mail.AuthenticationFailedException: AUTHENTICATE failed




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