Error 'Error while trying to load messages: AUTHENTICATE failed' When Starting the Email Status Service
(Doc ID 2414483.1)
Last updated on DECEMBER 03, 2019
Applies to:Primavera P6 Team Member - Version 22.214.171.124 and later
Information in this document applies to any platform.
When starting the TM Email status service the following error is observed in the logs:
ERROR com.oracle.pgbu.teammember.messaging.dao.ImapMessageDao - Error while trying to load messages: AUTHENTICATE failed
javax.mail.AuthenticationFailedException: AUTHENTICATE failed
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