Error 'Error while trying to load messages: AUTHENTICATE failed' When Starting the Email Status Service
(Doc ID 2414483.1)
Last updated on MARCH 22, 2022
Applies to:Primavera P6 Team Member - Version 184.108.40.206 and later
Information in this document applies to any platform.
When starting the TM Email status service the following error is observed in the logs:
ERROR com.oracle.pgbu.teammember.messaging.dao.ImapMessageDao - Error while trying to load messages: AUTHENTICATE failed
javax.mail.AuthenticationFailedException: AUTHENTICATE failed
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!