My Oracle Support Banner

Quarterly Cycle Event Not Getting Created Correctly (Doc ID 2414837.1)

Last updated on JUNE 14, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On : version, Subscription Management

Customer upgraded from PS17 to PS20 + applied the interim <patch 27427676>

While testing user getting a long cycle event for Quarterly recurring change[QRC] product for backdate purchase in previous cycle and for cancellation of product, no event created.

Two event should get generated for separate cycle.

The issue can be reproduced at will with the following steps:
1). Created Backdated account where cycle start date is 1jan
2). billed account for one cycle. PVT is : 2nd April.
3). Purchase Backdated QRC deal in previous cycle from 15feb.

Expected Result:
  Two event should get Generated.
  where first should be $0 15feb to 1april and another should be from 1april to 1july(full cycle charge) or (else one event with aggregate charge)
Actual Result:
  One event is getting generated from 15feb to 1july with $0 charge.

For Cancel:
1). Cancel deal on 15feb, same date of purchase.

Expected Result:
  Two event should get generated.
  first event should be full cycle fee refund from 1april to 1july and second event should be $0 charge is refund for 15feb to 1april (or else one event for full cycle fee refund).
Actual Result:
  No event is generated.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.