My Oracle Support Banner

'Log code xxxx, internal error' appears when opening any CRF in RDC Onsite (4.6.x release). (Doc ID 2415075.1)

Last updated on JUNE 12, 2019

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.6.6 and later
Information in this document applies to any platform.

Symptoms

 - RDC Onsite 4.6.6 : Unable to open any Data Entry windows => following error appears : 'Log code xxxx, internal error.'
 - this is happening for all users and all studies
 - started to happen from today

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.