'Resolove' Popup is Blank When Trying to Resolve Discrepancy

(Doc ID 2415923.1)

Last updated on JULY 04, 2018

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

During Detail Matching, 'Resolve' button pops up blank page.

Steps To Reproduce :

   1. Create an Invoice with Cost / Qty Discrepancies.
   2. Navigate to summary match screen.
   3. Provide the order_no and click on search.
   4. Click on Detail Match screen.
   5. Click on Resolve Button to resolve the Discrepancy.

       Noticed that after Clicking Resolve in Summary Match tab, Pop-up screen is showing up Blank Page.

Changes

 

Cause

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