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RunWindowsForecast Is Terminating With Error (Doc ID 2416190.1)

Last updated on JUNE 27, 2018

Applies to:

Oracle Demantra Demand Management - Version 7.3.1.5 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.1.5 version, DM-Gen

Customer has cloned their instance
They run the engine through the workflow
This workflow step that calls the engine RunWindowsForecast is terminating with error

Demantra RunWindowsForecast with error after almost 2hr of run


2018-04-01 12:38:37,611 EDT [WFProcess_11] ERROR dpweb.general: Process ID: 827823
Schema ID: 1858
Schema name: 'XRunEngine'
Step ID: 'Step3'
Step name: 'RunWindowsForecast'

Error description 'Process terminated with errors ,please check the process logs for more
information.'

However the engine completes fine and forecast_history shows the status as 1( success)
The engine logs also show that


However it misses the last line in the log

Total Engine Time x Hours, xx Minutes, xx Seconds
 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Clone the instance
2. run the engine from workflow



Changes

 

Cause

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