Download Item Induction Template For An Item List Fails With Status 503 Error

(Doc ID 2416769.1)

Last updated on JULY 02, 2018

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

When downloading a item induction template for an item list (item list with only few items) following error is encountered:

Error: A connection to the server has failed(status=503)

Steps to Reproduce:
1. Login to RMS.
2. Create an item list with multiple items.
3. Go to download item from RMS (item induction).
4. Search based on the item list.
5. Download list of items to item template.
6. Notice the error.

Cause

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