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Using Java Client LDAP Sync is Not Syncing the New Users from LDAP to Agile (Doc ID 2416825.1)

Last updated on AUGUST 30, 2018

Applies to:

Oracle Agile PLM Framework - Version 9.3.3.0 to 9.3.6.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

On : 9.3.6.0 version, Directory Access Protocol

New LDAP Users sync issue from Java Client

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Logon Java Client and Go to LDAP node and click Preview, Able to see the Users in Preview
  2. Go to Users node and click "Refresh users from LDAP" to sync users
  3. User profiles are getting updated but not able to create new users in Agile PLM.
  4. Able create users with the LDAP script(migrateUsersToDB.sh).

    Facing issue to create users using LDAP sync from Java Client.

Cause

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