Unable to Login to Agile After Database Refresh (Doc ID 2417130.1)

Last updated on DECEMBER 24, 2020

Applies to:

Symptoms

Unable to login to Web Client with either DB User or LDAP User with below error after database refresh with below error in Agile Application Server log:


Error

java.security.InvalidKeyException: No installed provider supports this key: (null)
  at javax.crypto.Cipher.chooseProvider(Cipher.java:878)
  at javax.crypto.Cipher.init(Cipher.java:1348)
  at javax.crypto.Cipher.init(Cipher.java:1282)
  at com.agile.util.crypto.ContainerCryptoUtil.encryptWithAlgorithm(ContainerCryptoUtil.java:232)
  at com.agile.util.crypto.ContainerCryptoUtil.encryptWithoutPrivileged(ContainerCryptoUtil.java:206)
  at com.agile.util.crypto.ContainerCryptoUtil$1.run(ContainerCryptoUtil.java:198)
  at com.agile.util.crypto.ContainerCryptoUtil$1.run(ContainerCryptoUtil.java:196)
  at java.security.AccessController.doPrivileged(Native Method)
  at com.agile.util.crypto.ContainerCryptoUtil.encrypt(ContainerCryptoUtil.java:195)
  at com.agile.ui.pcm.login.LoginHandler.setSSOCookie(LoginHandler.java:404)

oracle.security.jps.service.keystore.KeyStoreServiceException: oracle.security.jps.service.keystore.KeyStoreServiceException: Failed to perform cryptographic operation
at oracle.security.jps.internal.keystore.ldap.KeyStoreDataManager.open(KeyStoreDataManager.java:298)
at oracle.security.jps.internal.keystore.ldap.LdapKeyStoreServiceImpl.init(LdapKeyStoreServiceImpl.java:155)
at oracle.security.jps.internal.keystore.ldap.LdapKeyStoreServiceImpl.getKeyStore(LdapKeyStoreServiceImpl.java:251)
at com.agile.util.crypto.ContainerCryptoUtil.loadKeyStore(ContainerCryptoUtil.java:95)
at com.agile.util.crypto.ContainerCryptoUtil.<clinit>(ContainerCryptoUtil.java:77)




Steps

The issue can be reproduced at will with the following steps:

1. Export Agile database schema from Production
2. Refresh Agile Agile database in Test
3. Import Production Instance Agile database to Test instance
4. Restart Agile Application Server

Changes

Cause

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