In Study Mode - When You Operate A Device It Does Not Show The Correct Status

(Doc ID 2417345.1)

Last updated on JUNE 29, 2018

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.1.0 to 2.3.0.1.0 [Release 2.3]
Oracle Network Management for Utilities - DMS - Version 2.3.0.1.0 to 2.3.0.1.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.1.0 version, Web Workspace

If you are running web workspace and your environment is not connected to the first managed server, your study mode will not get updated.
In study mode - when you operate a device it does not show the correct status

The viewer should update when a device is operated in study mode.

The issue can be reproduced at will with the following steps:
1. Log in to web workspace that is connected any managed server other than the first
2. Launch a viewer
3. Toggle to study mode
4. Load a map
5. Operate a device.
The viewer does not update



Changes

The system is running with multiple weblogic managed servers

Cause

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