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High Number of STUCK Threads in WebLogic Server with Error: HttpServerErrorException: 500 Java heap space (Doc ID 2417603.1)

Last updated on JULY 06, 2018

Applies to:

Oracle Communications ASAP - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : ASAP 7.3.0.0.0 version, Web Server


WebLogic server restart is required, as the Stuck Thread count is HIGH in the WebLogic server.

####<Jun 4, 2018 2:50:28 AM EDT> <Error> <> <> <ASAPPRD1> <[ACTIVE] ExecuteThread: '47' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <> <1528095028962> <BEA-000000> <AG019 : Exception while calling BW NS RestFull call org.xxx.web.client.HttpServerErrorException: 500 Java heap space

This error had 119 occurrences. And STUCK threads seemed to be related to this error:

ASAPPRD1.log50504:####<Jun 4, 2018 2:55:05 AM EDT> <Warning> <org.xxx.web.client.RestTemplate> <> <ASAPPRD1> <[STUCK] ExecuteThread: '54' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <> <1528095305054> <BEA-000000> <PUT request for "http://IP:PORT/api/routing-policies/equal-access/user/USER" resulted in 500 (Java heap space); invoking error handler>

 

Changes

 

Cause

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