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RPAS Fusion Client: Clicking Custom Menu Results in Error "Error executing custom menu option: xxx" (Doc ID 2417636.1)

Last updated on NOVEMBER 23, 2020

Applies to:

Oracle Retail Predictive Application Server - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

Clicking a Custom Menu (For example:  Business Planning Pre-Season > Plan Publish, Approve & Reject workbook, 2. Reconcile and Approve worksheet), results in the following error:

This is an intermittent issue and when it happens, users are forced to log back into the RPAS application.

Cause

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