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Restocking Fee Is Not Populated With The Handling Percent From The Supplier Task On MRT With RTV (Doc ID 2417819.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.


The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.

Actual Behavior
For Mass Return Transfers (MRT) with Return to Vendor (RTV), when adding an item RMS does not populate the Restocking Fee field with the value from the Handling percent defined Supplier task screen as it does when creating a normal RTV. Also, the Add Item pop-up screen does not populate the Unit RTV Cost even though it appears on the item record after pressing OK.

Expected Behavior
On MRT task the Add Item sub-screen should default the Handling percent from the Supplier task.

Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. Check the setting in Supplier screen: enter a value for the Handling.
2. Create an MRT with RTV option checked: fill the required fields.
3. Add an item.
4. The Restocking Fee field is blank. The value of Handling is expected




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