My Oracle Support Banner

Bill Segment Error When More Than One Rate Versions Are Effective In Billing Period (Doc ID 2417948.1)

Last updated on OCTOBER 02, 2022

Applies to:

Oracle Utilities Customer to Meter Base - Version 2.6.0.0.0 to 2.6.0.1.0 [Release 2.6]
Information in this document applies to any platform.

Symptoms

On C2M 2.6.0.0.0 version:

During billing when multiple rate versions exist during the billing period, an error is encountered in setting the value for Date Breaks.

The following are the steps to replicate:
1. Setup Account, Service Agreement.
Ensure that the Service Agreement’s rate schedule has multiple rate versions
2. Setup Usage Subscription with corresponding Service Point, Devices and Measurements
Create billing for period that spans the multiple rate versions
Verify that an error is encountered and no Usage Transaction is created.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.