Taxes Are Not Calculated When Price Amount Is Zero

(Doc ID 2418113.1)

Last updated on JULY 09, 2018

Applies to:

Oracle Commerce Platform - Version 10.0 and later
Information in this document applies to any platform.


On : 10.2 version, Commerce Features (Shopping Cart, Product Catalog, Pricing, etc.)

When user takes a discount that makes his order amount equals to 0 , the tax calculator is never called.

In the above scenario, the tax on shipping total should be calculated.

The issue can be reproduced at will with the following steps:
1. Add items to cart.
2. Apply promotion so that the order amount becomes zero.
3. Observe that the tax is not getting calculated on shipping total.

The issue has the following business impact:
Due to this issue, VAT taxes are not calculated when order amount is 0.


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