Able To Match CreditNote (CN) On Header Level But "Within Tolerance" Value Is Showing Incorrect

(Doc ID 2419351.1)

Last updated on JULY 09, 2018

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

Able to match  CN on header level but  "Within Tolerance" value is showing incorrect.

Steps To Reproduce :

   1. Upload CreditNoteRequest (CNRQ) for RTV.
   2. Generate Credit Note (CN) for CNR - perfect match.
   3. Note CN has no details, CN qty = 0.
   4. Try to match via front-end. 
   5. Buttons are available  and able to match.
   6. But  "Within Tolerance" Value  is showing incorrect. 

 

Changes

 

Cause

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