Summary Match Screen displays Wrong "Out Of Tolerance" Image Even Though the Documents Are Matched

(Doc ID 2419357.1)

Last updated on JULY 17, 2018

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

Able to match the Credit Note (CN) on header level with Credit Note Request Quantity (CNRQ) but Within Tolerance is showing incorrect.

Steps To Recreate:

   1. Upload CNR for RTV.
   2. Generate CN for CNR - perfect match.
   3. Note CN has no details, CN quantity= 0.
   4. Try to match via front-end. 
   5. Buttons are available  and was able to match.

       Noticed that "Out of Tolerance" Image  is not displayed  properly.

Changes

 

Cause

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