OHI Access Issue
(Doc ID 2419489.1)
Last updated on SEPTEMBER 12, 2019
Applies to:Oracle Health Insurance Claims Adjudication - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
There is an issue with access to OHI Claims. No options are available in the main page; the window is blank. The user has access to ALL_FUNCTIONS_ACCESS_ROLE.
Expect behavior is all options to be available on main page.
The issue can be reproduced at will with the following steps:
1. Open the Claims System
2. Relatively blank screen -- no options.
Due to this issue, users cannot access or use the system.
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In this Document