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Not Able To Add Subcriber On New RateManager (Doc ID 2420073.1)

Last updated on JULY 06, 2018

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Insbridge 5.2.0.0.0 version, RateManager

ACTUAL BEHAVIOR
---------------
Not able to add Subcriber on new RateManager

When trying to add Subscriber in IBFA user clicks on "Add Subscriber", "Subscriber " pop-up window opens. After entering Subscriber ID, Name and Desc fields and click on "Save" the window closes , but the subscriber is not added. There are no errors in IBFA log.

EXPECTED BEHAVIOR
----------------------
Should be able to add subscriber to IBFA.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. click on "Add Subscriber", "Subscriber " pop-up window opens.
2. Enter Subscriber ID, Name and Desc fields and click on "Save"
3. The window closes , but the subscriber is not added.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add subscriber to IBFA.

Cause

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