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Contact Details Are Missing After OPSM Upgrade (Doc ID 2420282.1)

Last updated on JULY 07, 2018

Applies to:

Oracle Pedigree and Serialization Manager - Version 2.2.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.2.0.1.0 version, Pedigree Management

ACTUAL BEHAVIOR
---------------
The contact details (Contact Name and Contact Title) are not available after OPSM Upgrade.

They are available before applying the upgrade patches. But after applying the patches these details are missing.

The following patches were applied in OPSM:
25814969
25908128
26557980
26709714
27082079

Then OPSM was upgraded to version 2.2.0.1.0.

User found that the location contacts were removed once they applied the above patches. Even after upgradation of OPSM to 2.2.0.1.0 the contacts did not reappear.

EXPECTED BEHAVIOR
-----------------------

Expect that there should be Contact Name and Contact Title details available

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Navigate to System Setup -> Maintain Locations
2) Click on Search.
3) On the result locations - there is no Contact Name and Contact Title.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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