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When Trying to View File From AutoVue Integration "File Not Found" Error (Doc ID 2420473.1)

Last updated on JULY 08, 2018

Applies to:

Oracle Agile Engineering Data Management - Version 6.2.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When attempting to open a attachment via the Java Client the following error occurs.

ERROR
File Not Found

Java Console Log : 

java.net.MalformedURLException: no protocol: FILE_CID=1015609560&DOC_CID=189503&DMS_VIEW_ID=0&SNP_EDB_ID=null&SNP_LOAD_EXT=null
at java.net.URL.(Unknown Source)
at java.net.URL.(Unknown Source)
at java.net.URL.(Unknown Source)
at com.cimmetry.jvueserver.UrlConnectionDownloader.getConnection(Unknown Source)
at com.cimmetry.jvueserver.UrlConnectionDownloader.getRemoteFileInfo(Unknown Source)
at com.cimmetry.jvueserver.NativeDataSource.queryRemoteFileInfo(Unknown Source)
at com.cimmetry.jvueserver.DataSource.getDownloadedFile(Unknown Source)
at com.cimmetry.jvueserver.NativeDataSource.fileOpenRemote(Unknown Source)
at com.cimmetry.jvueserver.NativeDataSource.getFile(Unknown Source)
at com.cimmetry.jvueserver.NativeDataSource.getLocalFile(Unknown Source)
at com.cimmetry.jvueserver.VCETConnection.fileDownload(Unknown Source)
at com.cimmetry.jvueserver.VCETConnection.fileOpen(Unknown Source)
at com.cimmetry.jvueserver.VCETConnection.fileOpen(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.cimmetry.jvueserver.Channel.invokeMethod(Unknown Source)
at com.cimmetry.jvueserver.Channel.exec(Unknown Source)
at com.cimmetry.jvueserver.Channel.exec(Unknown Source)
at com.cimmetry.jvueserver.Channel.access$800(Unknown Source)
at com.cimmetry.jvueserver.Channel$ChannelThread.run(Unknown Source)


AutoVue server log : log4j-roll.log : 

<log4j:message><![CDATA[Could not query DMS user name]]></log4j:message>
<log4j:throwable><![CDATA[com.cimmetry.core.DMSRemoteException: Error getting DMS response
nested exception is:
java.io.IOException: Server returned HTTP response code: 405 for URL: https://xxx.net/VueLink/
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
at java.lang.reflect.Constructor.newInstance(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$6.run(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$6.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at sun.net.www.protocol.http.HttpURLConnection.getChainedException(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
at com.cimmetry.dms.DMSClient.inner_dmsExecute(Unknown Source)
at com.cimmetry.dms.DMSClient.dmsExecute(Unknown Source)
at com.cimmetry.dms.DMSClient.fileGetProperties(Unknown Source)
at com.cimmetry.jvueserver.DMSDataSource.fileGetProperties(Unknown Source)
at com.cimmetry.jvueserver.DMSDataSource.fileGetProperty(Unknown Source)
at com.cimmetry.jvueserver.VCETConnection.sessionOpen(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.cimmetry.jvueserver.Channel.invokeMethod(Unknown Source)
at com.cimmetry.jvueserver.Channel.exec(Unknown Source)
at com.cimmetry.jvueserver.Channel.exec(Unknown Source)
at com.cimmetry.jvueserver.Channel.access$800(Unknown Source)
at com.cimmetry.jvueserver.Channel$ChannelThread.run(Unknown Source)
Caused by: java.io.IOException: Server returned HTTP response code: 405 for URL: https://xxx.net/VueLink/
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getHeaderField(Unknown Source)
at java.net.URLConnection.getContentType(Unknown Source)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getContentType(Unknown Source)
... 15 more

at com.cimmetry.dms.DMSClient.inner_dmsExecute(Unknown Source)
at com.cimmetry.dms.DMSClient.dmsExecute(Unknown Source)
at com.cimmetry.dms.DMSClient.fileGetProperties(Unknown Source)
at com.cimmetry.jvueserver.DMSDataSource.fileGetProperties(Unknown Source)
at com.cimmetry.jvueserver.DMSDataSource.fileGetProperty(Unknown Source)
at com.cimmetry.jvueserver.VCETConnection.sessionOpen(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.cimmetry.jvueserver.Channel.invokeMethod(Unknown Source)
at com.cimmetry.jvueserver.Channel.exec(Unknown Source)
at com.cimmetry.jvueserver.Channel.exec(Unknown Source)
at com.cimmetry.jvueserver.Channel.access$800(Unknown Source)
at com.cimmetry.jvueserver.Channel$ChannelThread.run(Unknown Source)
]]></log4j:throwable>
</log4j:event>


STEPS
The issue can be reproduced at will with the following steps:

  1. Upgrade to Agile EDM (e6) 6.2.1
  2. Login to Java Client
  3. Open a file from AutoVue

 

Cause

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In this Document
Symptoms
Cause
Solution


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