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P6 Professional, via Citrix, Freezes When Trying to Use the 'Check Out to P6 Pro Local Database (SQLite)' Feature (Doc ID 2421224.1)

Last updated on AUGUST 13, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 17.12.0.0 and later
Primavera P6 Professional Project Management - Version 17.12.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

P6 Professional, via Citrix, goes into an unresponsive state when using the 'Check Out to P6 Pro Local Database (SQLite)' feature.

EXPECTED BEHAVIOR

The 'Check Out to P6 Pro Local Database (SQLite)' feature to be available when using P6 Professional published via Citrix.

STEPS

The issue can be reproduced at will with the following steps:
1. Publish P6 Professional via Citrix.
2. Login to P6 Professional via Citrix.
3. Open a project.
4. Go to 'File --> Check Out --> Select Project --> Check out to P6 Pro Local Database (SQLite)'
5. Proceed with the process, note that P6 goes into an unresponsive state.

Cause

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