Multiple User Are Added When Pressing Tab Key On Approver Field

(Doc ID 2421653.1)

Last updated on JULY 16, 2018

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
On Add Approvers, Acknowledges and Observsers window on Web Client when pressing on CCB status of Workflow for change object, enter a login ID / User ID
which the system suggests multiple user records. Then, press tab key. Multiple users will be added.
Not all suggested user displayed as suggestion list is added when pressing on tab key.
This issue occurs when user enters existing user full login ID / User ID on the approvers field.

EXPECTED BEHAVIOR
When pressing on tab key, it should not add multiple user records displayed on suggestion list below Approvers field.

STEPS
The issue can be reproduced at will with the following steps:

  1. Login to Web Client
  2. Go to specific change
  3. Progress the workflow status to CCB
  4. On Add Approvers, Acknowledges and Observsers window, enter a login ID / User ID which the system suggests multiple users.
  5. Press tab key.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms