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Error 'USER_ACCEPTANCE_CONSENT: ORA-00942: Table or view does not exist' When Attempting to Login to P6 Professional After an Upgrade (Doc ID 2421779.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 17.12.4.0 and later
Primavera P6 Professional Project Management - Version 17.12.4.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional, after an EPPM upgrade, the following error occurs:

Exception TDBXError in module PM.exe at 0000000000362A6F. TCVirtualTable.Refresh: USER_ACCEPTANCE_CONSENT: ORA-00942 table or view does not exist.

Additional confirmation can be found by logging in to P6 Web as an admin-superuser and observing that the User Consent section under the Administration tab does not exist.

 

The issue can be reproduced at will with the following steps:

  1.  Upgrade EPPM.
  2.  Attempt to login to P6 Professional.
  3.  Observe the reported error.
  4.  Observe the User Consent section does not exist under the Administration tab in P6 Web.

Changes

 

Cause

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