C2M - Install Event Is Created In Pending Status (manual Meter) during Activity Completion from MWM
(Doc ID 2422408.1)
Last updated on JULY 12, 2018
Applies to:Oracle Utilities Customer to Meter Base - Version 22.214.171.124.0 and later
Oracle Utilities Service Order Management - Version 126.96.36.199 and later
Information in this document applies to any platform.
C2M/SOM - MWM integration:
During Meter Install completion, the "Install Device" Completion Event BO process creates an Install Event, but leaves it in Pending status. According to SOM Script D1-CTranIEvt, this should move to the On status. MWM is sending a deviceStatusLeft = 1, and MDM sees this as D1CN (per the demo DVM mapping of MeterStatus).
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!