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User Disabled Daily and User Maintenance Shows Invalid Request / Error While Processing Request (Doc ID 2423445.1)

Last updated on JULY 23, 2018

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3.5.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

On : 7.3.5.0.0 version, Administration

User is getting disabled daily and when editing a user on the "User Maintenance" screen, upon clicking save, the following error occurs.
 

Error
Invalid request / Error while processing request


Steps to Replicate
1. Attempt to enable user and reset user password via User Maintenance screen.
2. Error occurs.
3. SMSService.log shows update cssms_usr_profile t set t.f_usr_enabled = 'N'.
  


Changes

Applied the following patches:
Patch 27087535 OFSAA 7.3.5.3.0 AAI ML RELEASE.
Patch 27367498 REFLECTIVE CROSS SITE SCRIPTING & SQL INJECTION IN FTP 6.1.1

Cause

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