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Unable to Login to Agile From MCAD Connector Using HTTPS URL (Doc ID 2423567.1)

Last updated on AUGUST 28, 2020

Applies to:

Oracle Agile Engineering Collaboration - Version and later
Information in this document applies to any platform.


Using MCAD 3.4 and Agile 9.3.3 setup with https connecting from Creo to Agile does not work. Getting Message:

"Login was not successful. Please check URL, Username and password"

Getting error in Log:

ERROR [Thread-10:s] ( - handle: Invalid configuration: CAX_USER_NAME not returned
java.lang.Exception: Invalid configuration: CAX_USER_NAME not returned
at com.xplm.agile93.cax.WSCAXConnector.fillUserData(
at com.xplm.agile93.cax.WSCAXConnector.getProxyInt(
at com.xplm.agile93.cax.WSCAXConnector.handle(
at com.xplm.agile93.cax.WSCAXConnector.searchObject(
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(
at sun.reflect.DelegatingMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(
at com.xplm.agile93.cax.Agile9Proxy$

Steps to reproduce:

  1. Setup Agile and MCAD to use https.
  2. Try to connect to Agile from Creo.
  3. Notice the error.




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