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Account-Person Page - Person Details Are Not Getting Populated (Doc ID 2423896.1)

Last updated on JULY 17, 2018

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.5.0.2.0 version, ENV - Environment

Account > Person Page > Person details are not getting populated

Person details are not getting populated in the Account-Person page but the data exists in the back-end. Not even adding the person manually will not display the details. The database gets updated .This issue occurs for all the accounts.


Changes

 

Cause

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