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Archinve Generator tab in InForm Portal Not Rendering: IIS Error Shows in the Frame (Doc ID 2423998.1)

Last updated on JULY 18, 2018

Applies to:

Oracle Health Sciences InForm - Version 4.1.0 and later
Information in this document applies to any platform.

Symptoms

When accessing the 'Archive Generator' tab in InForm Portal, the below error is encountered.

Screenshot:

 

 

Transcription:

Server Error in '/<Trial Name>/crfs' Application.
--------------------------------------------------------------------------------

Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>

 

Cause

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