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Error: "java.lang.InterruptedException" When Attempting to Publish Enterprise Data (Doc ID 2424347.1)

Last updated on AUGUST 03, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to publish Enterprise data, the service log shows following error.

ERROR
-----------------------
SEVERE: 20xx-xx-xx xx:xx:xx:[SERVICE]:[PxService]: null
java.lang.InterruptedException
at java.lang.Object.wait(Native Method)
at java.lang.Object.wait(Object.java:503)
at com.primavera.infr.threadpool.Future.get(Unknown Source)
at com.primavera.px.common.PxService.a(Unknown Source)
at com.primavera.px.common.PxService.runJob(Unknown Source)
at com.primavera.jobsvc.common.JobServiceExecutable.c(Unknown Source)
at com.primavera.jobsvc.common.JobServiceExecutable.a(Unknown Source)
at com.primavera.jobsvc.common.JobServiceExecutable.execute(Unknown Source)
at com.primavera.infr.threadpool.ThreadPoolImpl.run(Unknown Source)
at java.lang.Thread.run(Thread.java:745)


STEPS TO DUPLICATE
-----------------------
The issue can be reproduced with the following steps:
1. Log on P6 Web and run Global Scheduled Service -> Publish Enterprise Data
2. This service often takes a long time to complete, or it fails finally.

Cause

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