Error: "Cryptographic Algorithm Requested Is Not Available/working in the Current Environment. Please Make Sure You Are Running This Application Using a Java Runtime JRE and Not a JDK" When Executing the Star Configuration Wizard (Doc ID 2424520.1)

Last updated on MARCH 22, 2022

Applies to:

Symptoms

When attempting to execute the STAR configuration wizard, the following error occurs:

ERROR

[Java Home]: $JRE_Location
[P6 Reporting Database Home]: $STAR_Directory
ERROR [AWT-EventQueue-0] (?:?) - Problem with credential mapping.
ERROR [AWT-EventQueue-0] (?:?) - Cryptographic algorithm requested is not available/working in the current environment.
Please make sure you are running this application using a Java Runtime JRE and not a JDK.
java.lang.RuntimeException: Cryptographic algorithm requested is not available/working in the current environment.
Please make sure you are running this application using a Java Runtime JRE and not a JDK.
  at com.primavera.er.adminapp.wizard.WizardHelper.a(Unknown Source)
  at com.primavera.er.adminapp.wizard.ErdbWizard.(Unknown Source)
  at com.primavera.er.adminapp.StarWizard.(Unknown Source)
  at com.primavera.er.adminapp.StarWizard.run(Unknown Source)
  at com.primavera.er.adminapp.StarWizard$1.run(Unknown Source)
  at java.awt.event.InvocationEvent.dispatch(Unknown Source)
  at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
  at java.awt.EventQueue.access$000(Unknown Source)
  at java.awt.EventQueue$1.run(Unknown Source)
  at java.awt.EventQueue$1.run(Unknown Source)
  at java.security.AccessController.doPrivileged(Native Method)
  at java.security.AccessControlContext$1.doIntersectionPrivilege(Unknown Source)
  at java.awt.EventQueue.dispatchEvent(Unknown Source)
  at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
  at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
  at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
  at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
  at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
  at java.awt.EventDispatchThread.run(Unknown Source)
Caused by: java.lang.Exception: Test string returned null.


STEPS

The issue can be reproduced at will with the following steps:

1. Browse to the star configuration wizard
2. Launch the configuration wizard
3. Note the error which occurs.

Cause

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