My Oracle Support Banner

20624 Error When Saving LDAP Server Details (Doc ID 2424563.1)

Last updated on OCTOBER 10, 2023

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.5 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Profitability Management (PFT)
Oracle Financial Services Funds Transfer Pricing (FTP)
Oracle Financial Services Asset Liability Management (ALM)

Symptoms

On OFSAA 8.0.5 While configuring the LDAP, the following error appears when saving LDAP server details:

ERROR
[20624] Error in saving LDAP Server Details

In addition, when using the LDAP Test Utility from desktop, the utility is failing with 'LDAPTest [AUTHENTICATEUSERFORLOGIN]::User Object is null' errors.



The issue can be reproduced at will with the following steps:
1. Configuration -> General -> LDAP Server Details
2. Fill in all *required LDAP Configuration: LDAP URL, LDAP Server, ROOT DN, ROOT PASSWORD, User Search Base, User Search Filter, User Filter Classes, Login ID Attribute
3. Click Save

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.