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"Corrupted File" Error When Trying to Download Several Templates (Doc ID 2425092.1)

Last updated on FEBRUARY 26, 2019

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Oracle Retail Sales Audit - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

You cannot open a lot of templates. When attempting to Download then open, an error message pops up in excel saying "Corrupted file".

Error
-----------------------
"Corrupted file"

Steps to Reproduce
-----------------------
1. Try to open any of the following Templates and you will see the error:

Administration
> Calendar Maintenance
> Codes and description
>Error messages
>Induction configuration
>Languages
>States

Financial Control
>Half Data control

Budgets
>Monthly Budget

Finance Administration
>Currencies

Foundation
>Cost components
>Countries
>Documents
>UOM Maintenance

Inventory
>Inventory Status and Adjustment Reasons

Items
>User Defined Attributes

Import
>HTS Setup
 

Same error is noted with downloading some ReSA templates.

Cause

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In this Document
Symptoms
Cause
Solution
References


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