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Document Manager: Search By Content Does Not Return The Expected Result For PDF File In Unifier (Doc ID 2425252.1)

Last updated on AUGUST 13, 2018

Applies to:

Primavera Unifier - Version 17.12.0.0 and later
Primavera Unifier Cloud Service - Version 17.12.0.0 and later
Information in this document applies to any platform.

Symptoms

On Unifier : Version 17.12 : Document Manager

ACTUAL BEHAVIOR
---------------
Search by content does not return the expected result in Unifier for any files of PDF type.

EXPECTED BEHAVIOR
-----------------------
Search by content should return the expected result in Unifier for all file types.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login Unifier
  2. Navigate to the applicable work space's Document Manger node
  3. Select Documents
  4. Upload the PDF containing the target keyword
  5. Click Find > Search by Content
  6. Fill in the keyword and Click Search button
  7. No result back


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use search by content in Unifier to retrieve the result.

Cause

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