My Oracle Support Banner

Post Void Option is Disabled on the Application (Doc ID 2425575.1)

Last updated on JULY 25, 2018

Applies to:

Oracle Retail Sales Audit - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

Post Void option is disabled in ReSA Application UI even though privilege on Post Void has been granted for the user role.

Steps to reproduce the issue :

  1. Log in to ReSA UI.
  2. From Tasks menu, click " Operations " >> "Manage Transactions"
  3. Populate the search criteria field
  4. Click "Search"
  5. In the results section, click "Actions"
  6. Notice that the Post Void option is disabled

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.