The report was scheduled to the invalid Japan license by batch print (Doc ID 2425664.1)

Last updated on JULY 13, 2023

Applies to:

Symptoms

When schedule the report via Batch print,

system schedules the report to the invalid Japan license which does not exists in the case form > Analysis > PMDA info tab.

Here are sample scenario:

PRODUCT (A) has the following licensed in the Argus console > Business Configuration > Products and Licenses.
There are multiple Marketed licenses.

- JP-MKT-001 (Japan / MKT / Aware date: 01-MAR-2018)
- JP-MKT-002 (Japan / MKT / Aware date: 01-JAN-2018 / "Exclude from Report Candidates" flag is ON)

In the case form > product tab, the license "JP-MKT-001" has been selected.

In the case form > analysis > PMDA info tab, the license "JP-MKT-002" does not populate because the "Exclude from Report Candidates" flag is ON to this license which is correct behavior.

When scheduling the report by Batch print via case action > open, select the Marketed license from the drop down.

System schedules the report to the license "JP-MKT-002" because this is the oldest aware date.

Since this license is a invalid Japan license so system should not schedule the report to this license.

Changes

Cause

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