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For New Bills Generated In V2.6, Hitting 'ENTER' Key Makes The Bill Disappear (Doc ID 2426102.1)

Last updated on JULY 27, 2018

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.6.0.1.0 version, ENV - Environment

For new bills generated in V2.6, hitting 'ENTER' key makes the bill disappear

After generating a new bill in V2.6, before freeze/complete, when hit 'ENTER' key the bill segment details on the bill page disappears.

Cause

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In this Document
Symptoms
Cause
Solution
References


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