Return To Stock On A Single Container Gives A Quantity Mismatch Message Which Is Not Expected (Doc ID 2426858.1)

Last updated on MARCH 18, 2019

Applies to:

Symptoms

When a pallet of 'BR' picked containers needs to be returned back to stock, the user must do a return for 'each single' container. By doing this return to stock for each container, you scan the child container ID, and when taken to the container qty field, enter a '1' in the field. The message of 'Quantity Mismatch is displayed, even though it is a single container.

Steps to Recreate:
1. Return to Stock of the container, enter container QTY of 1, displays a container message.

Cause

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