My Oracle Support Banner

Error in Managed Server Log When Copy/Paste Step That Places a Tag (Doc ID 2427228.1)

Last updated on JULY 26, 2018

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.0.0 to 2.3.0.2.0 [Release 2.3]
Oracle Network Management for Utilities - DMS - Version 2.3.0.0.0 to 2.3.0.2.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

Error in managed server log when copy/paste steps.

These happen when you copy as go backs on a step that places a tag, and you paste after the steps related to the safety docs.

ERROR
2018-07-19 11:15:38,766 [[ACTIVE] ExecuteThread: '9' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR SWMAN: com.splwg.oms.model.dao.swman.SwmanDAOImpl.populateStepViewState(SwmanDAOImpl.java:1900) : WSW-3000 - Step state key is NULL for step [[Idx=9005, order=6, Action=Remove HOLD Tag, Sheet Idx=3000, Parent Step Idx=9000, Device=T15043, State Key=null, State Name=State is NULL, extns=[{CONDITION.PHASE_ANNOTATION=null, CONDITION.STATUS=0, CONDITION.DATE=null, CONDITION.LOCATION=null, CONDITION.TEXT=, CONDITION.CONDITION_CLASS=hold, CONDITION.SWITCH_IDX=0, CONDITION.USER=null, CONDITION.CONDITION_TYPE=null, CONDITION.DETAILS=null, SET_VALUE=null, CONDITION.SWITCH_CLS=0, details=, location=1621 MIDWAY ST NW}], Num Children=0]].

STEPS
o Create planned switch plan and set to record in study mode
o Record place hold tag on a device
o Create safety doc for hold tag
o Issue, release and complete safety doc
o Select step that places tag and select copy as go-backs
o Select step that completes safety and select past

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.