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Diameter EVENT_REQUEST Messages Are Missing From ECE/DGW Statistics (Doc ID 2427390.1)

Last updated on MARCH 26, 2019

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.6.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
ECE/DGW generates throughput and latency statistic metrics which are reported by the getStats operation.
Different Diameter message types are monitored there.

Example printout would be:
--------------------------------
INITIATE_THROUGHPUT=1
TERMINATE_MEAN_LATENCY=23959844
PRICE_ENQUIRY_MAX_LATENCY=0
UPDATE_MEAN_LATENCY=0
UPDATE_ACCOUNTING_MEAN_LATENCY=0
UPDATE_ACCOUNTING_MAX_LATENCY=0
INITIATE_MIN_LATENCY=11948606
START_ACCOUNTING_MAX_LATENCY=0
STAT_TIME_START=6250803000000000
UPDATE_THROUGHPUT=0
TERMINATE_MAX_LATENCY=71996316
PRICE_ENQUIRY_MIN_LATENCY=0
CANCEL_MAX_LATENCY=0
UPDATE_ACCOUNTING_MIN_LATENCY=0
UPDATE_ACCOUNTING_THROUGHPUT=0
START_ACCOUNTING_THROUGHPUT=0
TERMINATE_MIN_LATENCY=10022910
CANCEL_MEAN_LATENCY=0
TERMINATE_THROUGHPUT=1
PRICE_ENQUIRY_MEAN_LATENCY=0
CANCEL_THROUGHPUT=0
STAT_TIME_END=6250833000000000
UPDATE_MAX_LATENCY=0
INITIATE_MEAN_LATENCY=21590495
TOTAL_THROUGHPUT=2
PRICE_ENQUIRY_THROUGHPUT=0
START_ACCOUNTING_MIN_LATENCY=0
START_ACCOUNTING_MEAN_LATENCY=0
INITIATE_MAX_LATENCY=56909448
CANCEL_MIN_LATENCY=0
UPDATE_MIN_LATENCY=0
--------------------------------

But Diameter EVENT_REQUEST messages are missing (using this value of Requested-Action(436) AVP):
DIRECT_DEBITING (0) -> For SMS message charging
REFUND_ACCOUNT (1) -> For SMS message refund (in case of failed delivery)
BALANCE_QUERY (5) -> For Balance query



EXPECTED BEHAVIOR
-----------------------
Diameter EVENT_REQUEST messages (e.g. THROUGHPUT and LATENCY) present those statistics for proper monitoring via AMP.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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