My Oracle Support Banner

FAQ: Buy 2 Get 1 (B2G1) Promo Status Shows Conflict Checking for Two Days (Doc ID 2427521.1)

Last updated on JULY 20, 2021

Applies to:

Oracle Retail Price Management - Version 16.0.1 and later
Information in this document applies to any platform.

Purpose

 This article address a few issues on B2G1 Promo questions on WLS related settings.

Questions and Answers

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Questions and Answers
 An Item-List created for a Barcode is linked during the creation of a Buy 2 Get 1 (B2G1) Promotion in RPM. The status of this Promo shows Conflict Checking for two days when applied to eleven stores.
Is there any other way to apply B2G1 promotion faster?
 Even after making the changes as per the <Note 2191941.1> and restarting the entire domain the StuckThreadMaxTime was not getting updated, why?
 The BEA-000337 got resolved but the Promo is still in Conflict Checking status with "java.lang.OutOfMemoryError: GC overhead limit exceeded" Error
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.